Jamie Sandhu

Senior Product Manager

Croydon, London jamiesandhu@me.com +44 7598 278414 LinkedIn

Senior PM with 6 years converting ambiguous problem spaces into shipped products with measurable commercial impact — across marketplaces, health tech, and consumer apps. Background in design engineering gives me strong UX instincts; building analytics infrastructure from scratch gives me data rigour. I don't just recommend directions — I make decisions, own outcomes, and navigate the constraints that make product work hard.

Experience

Product Manager (Marketplace)

Aug 2021 – Nov 2025

FixMyCar — UK's leading car-repairs marketplace

  • — Owned consumer product end-to-end for platform serving ~100k MAUs and 2k garages, leading cross-functional squad of 5–11
  • — Led conversion programme that halved early-journey abandonment and generated £600k in annualised revenue
  • — Delivered full platform re-platform across frontend, backend, and data — improved architecture with minimal operational disruption
  • — Built analytics and experimentation practice from scratch (Amplitude, Growthbook, SQL) enabling evidence-driven decisions
  • — Removed sign-up wall with magic-link auth, driving 25% visitor-to-booking conversion uplift worth £30k/month

Product Manager (Health Tech)

Apr 2019 – Jul 2021

PSYT — Digital learning company focused on behaviour change

  • — Sole product lead: shipped iOS anxiety management app from MVP to launch, earning Apple Editor's Choice and 4.8 rating
  • — Led end-to-end product development and go-to-market strategy with small team (2 engineers, 1 designer, 1 QA)
  • — Improved onboarding conversion by ~20% through structured experimentation and rapid prototyping
  • — Designed psychological assessments and learning pathways to measure and improve behaviour change outcomes

Researcher, Design and Social Innovation

Apr 2016 – Apr 2020

Loughborough University London

  • — PhD-level research exploring how organisations understand problems, design services, and make strategic product decisions
  • — Built frameworks and conceptual models explaining friction in services, user journeys, and organisational processes

Skills

Technical

SQL, Amplitude, Mixpanel, Google Analytics, Growthbook, A/B testing, feature flags, Git, APIs, Figma, wireframing, prototyping

Product Management

User research, journey mapping, discovery, Scrum, Shape Up, cross-functional leadership, stakeholder alignment, roadmapping

Domain Expertise

Marketplaces, consumer journeys, conversion optimisation, behaviour change, mobile-first design, AI/LLM integration

AI & Automation

LLM APIs (OpenAI, Claude), prompt engineering, agent orchestration, N8N, workflow automation

Education

MEng Product Design Engineering

Loughborough University — Grade: 2:1

2010 – 2014

Hardware-centric degree with systems engineering, sensor integration, CAD, and UX design. Master's project: integrated electronics into livestock monitoring application.